Sales and Shipping Policies

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • We accept payments online using Visa and MasterCard credit/debit card in AED currency.
  • will NOT deal or provide any services or products to any of OFAC sanctioned countries in accordance with the law of UAE.


Standard Shipping & Handling Charges

We ship worldwide and overnight express within the United Arab Emirates using Aramex and Fetchr.

Standard costs are based on weight and dimension and start from AED20 for U.A.E. city deliveries for parcels up to 5kg.  The final shipping cost will be determined based on items added to your shopping cart.   Multiple shipments may result in multiple posting of charges to the cardholder's monthly statement.

Note: Delivery to street addresses only. Courier does not deliver to Post Office Boxes.


Damaged Merchandise

Please call us at +971 (0)4 3466817 if you receive merchandise that is damaged or defective. Please save all original packaging and shipping materials, including the receipt. Please do not wash or cut into the fabric. It will not be exchangeable or returnable.    

We do not offer refunds if you do not like a fabric or change your mind.  For that reason, we highly recommend that you order a sample fabric swatch prior to purchase for peace of mind.


Sample Fabric Swatch

If you are uncertain about a fabric, you may always order a sample to see and feel the quality before purchasing.   We happily send out up to 10 swatches free of charge, and all you will be required to pay is the delivery cost on arrival.   If you are in the UAE, the charge for delivery is AED20.

If you decide to purchase after viewing the swatch, we happily offer a discount of 10% of the price on that fabric.

Fabric sample swatches are just large enough to let you feel the fabric and see actual colors - approximately 5cm by 2cm.  If fabrics have large designs, we’ll include color scans with your swatches to assist your selection.

1 to 5 swatches………… delivery fee AED20

6 to 10 swatches…………delivery fee AED30

To order your swatches, just add "fabric swatch" to your cart and checkout as normal.

We are happy to show you how good our fabrics really are!






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